Warranty · VAIDIK INDIA

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2 Years. No Questions Asked.

If anything goes wrong with your VAIDIK INDIA RO purifier within 2 years of purchase, we'll fix it or replace it — completely free. No paperwork, no blame game.

Raise a Warranty Claim

✅ What's Covered

All manufacturing defects in parts and components
Motor or pump failure under normal use
PCB / circuit board malfunctions
Leaking joints or fittings from the unit itself
TDS controller / UV lamp failures
RO membrane defect (not normal wear)
Free pick-up, repair and re-delivery

❌ What's Not Covered

Physical damage caused by mishandling or accidents
Consumable filters (sediment, carbon — normal replacement)
Damage caused by power surges without surge protection
Tampering or repairs done by unauthorised persons
Damage due to source water above rated TDS

How to Claim Warranty

Call or WhatsApp

Reach us at 9807714708 or tap the WhatsApp button.

We Schedule a Visit

A technician comes to your home within 24 hours.

Free Repair or Replace

We fix it on-site or take it to the workshop — all at zero cost.

Warranty FAQs

Do I need to keep the invoice?

Your purchase is registered against your phone number and order ID in our system. You don't need to keep a physical invoice, though we recommend saving the order confirmation SMS or email.

My purifier is leaking — is that covered?

Yes, if the leak is from fittings or joints that are part of the unit as delivered. Leaks caused by incorrect DIY plumbing or third-party fittings are not covered.

What if the unit can't be repaired?

If a defective unit cannot be repaired within 7 working days, we'll replace it with a same or equivalent model at no extra cost.

Does warranty transfer if I sell my home?

The warranty is tied to the unit's serial number, not the original buyer. Transfer is possible — contact us to update the registered user details.

Have more questions? Call our helpline or chat on WhatsApp.

☎ Call 9807714708 WhatsApp Us

2-Year Warranty